Shipping Policy

We offer YunExpress shipping service.

1.YunExpress

Normal Orders-It normally takes 10 to 30 working days, but shipping time is greatly affected by factors beyond our control, like weather, post office delay, custom and etc. We couldn't guarantee a timely delivery but will perform the best on our side.

You can track your package in the following websites:

www.yuntrack.com

When your package arrives at local customs, customs clearance might take 5-10 working days without any update on tracking information. If your order’s tracking information didn't update in 15 working days, please contact your post office and notify us. We will follow up closely to track the parcel, and refund/ reship in the worst case.

2.Customs, Duties and Taxes

The customer should be responsible to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company. We will not hold you responsible for any extra charges once the original package has been shipped. If the customer refuses to pay these extra charges, the return shipping and any additional fees will be taken out of the cost of the order, with any remaining funds being refunded to the customer.

Customs are quite different in each country. please comment while you are placing order about the requirements, we will support as much as possible.